BOOKINGS
Online cut off is 2 hours prior to show commencing – You can purchase tickets for any other showtime 24/7 (Booking Fee of $7 per transaction applies)
By calling 0497 MOSCOW (667 269) – phone bookings close 2 hours prior to show commencing on the day (Booking Fee of $7 per transaction applies)
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TICKET OFFICE - AT OUR CURRENT VENUE
Office Hours – 10am – 5pm (until 7pm during evening showtimes) – CLOSED Mondays
Limited cash sale tickets will be available on the day of the performance at the ticket office
THE PERFORMANCE
Duration is approximately 2. hours, with a short intermission.
Photography/ Videography Phone cameras are allowed; however we ask that NO FLASH will be allowed as it distracts our performers. If you are a professional photographer and want to video/ shoot please send us an email prior to gain approval – info@thegreatmoscowcircus.com.au
CHILDRENS TICKETS
Under 3 are admitted free of charge, however they must remain seated on the adult’s lap. We charge for 3 - 14 years olds.
Prams & Capsules are not permitted into the seating. Our friendly Ushers will store them and they can be collected after the performance
ACCESSIBLE SEATING
We have Limited Accessible friendly spots available in our Tent, the location is dictated by safety requirements.
We REQUIRE 48 HOURS ADVANCE NOTICE for this seating to be available.
Wheelchair Patrons are charged the BLUE Concession price
- We accept Companion Cards bookings are completed via phone or at the onsite ticket office only.
If extra seating is required the extra seating will be charged at the Pink, Yellow, or Blue seating depending on what is available at the time of booking. We will try to accommodate everyone as best as possible.
TERMS & CONDITIONS
Please read the following Terms & Conditions carefully prior to booking.
Loritz Circus Pty Ltd T/A The Great Moscow Circus EXTREME (LCTGMCE) and TicketSearch Box Office accept bookings on the basis of these Terms & Conditions.
Tickets are sold or issued by TicketSearch which acts as an agent of Loritz Circus T/A The Great Moscow Circus Extreme.
Ticketing Returns & Refund Policy:
1. There is a Fee per transaction when purchasing online via TicketSearch and over the phone, this fee is Non-refundable.
2. All transactions are final at time of payment. We can change times & dates of tickets with advance notice with a fee (As below), but No Refunds are given.
3. We are able to exchange tickets for another performance prior to ticketed date with a $10.00 handling fee for 6 tickets as of 5th June 2023, subject to availability, we are not able to pick seats. Any additional tickets will be charged $1 per ticket.
4. Prices are subject to changes at anytime without notice.
5. All ticketing sales that require accessible access area will have to purchase from the Ticket Office onsite minimum 48 hrs prior. This is to secure the limited accessible seating.
6. Children prices are from 3 yrs to 14 yrs inclusive. Children over 14 yrs are required to produce a student card at the entry to the tent for the concession price or will be charged the full adult price.
7. There will be limited tickets available at the ticket office one hour prior to each performances. Section GREEN (limited seating) they are located at the top of the seating on the side – Restricted view.
8. By clicking the " Finalise Order" button, you are agreeing to the above terms and conditions of sale, including the refunds and exchange sections. All orders are subject to the credit card approval and billing address verification.
9. No babies or children under the age of 3 are allowed to sit in the 1st Row (RED SEATING) – If you have purchased tickets, we will need to relocate an adult and the child/ baby to a different location (based on what is available at the time)
10. If tickets are purchased online for companion card, we cannot refund the ticket price. All companion cards must be booked at onsite ticket office or via phone.
11. Children MUST be accompanied by a paying adult or concession ticket ( Adult or concession to be over 15+) No Exceptions.
12. If show has been cancelled or postponed and tickets cannot be exchanged, we will gladly issue a refund for the amount. If an exchange is chosen and completed and then a refund is requested afterwards, we will not issue refunds as the exchange has already been completed.
Gift Vouchers Terms & Conditions:
1. GIFT VOUCHERS cannot be redeemed for cash OR REFUNDED.
2. Any remaining amount left on Gift Voucher will be given in cash, this needs to be finalised on performance date customer has selected, otherwise remaining amount will be voided.
3. Gift Voucher is only valid for use with Loritz Circus Pty Ltd & Loritz Circus Pty Ltd T/A The Great Moscow Circus.
General Terms & Conditions
1. All tickets are not able to be resold in anyway without the prior written approval from our company. We reserve the right to not validate the ticket or tickets and we will deny admission to the circus and without any refund, given.
2. The LCTGMCE is not responsible for any of it's patrons actions or behaviour while at the circus.
3. Admittance to customers bearing tickets purchased online at a discounted price (such as student, pensioner, concession) will only be upon producing at the tent entry or to ticket office staff all relevant ID on the night of the performance. Failure to produce appropriate ID may result in the patrons being charged the full price for their tickets.
4. Latecomers will not be admitted until there is convenient break in the program and admission is at the discretion of the box office personnel on the night of the performance.
5. The right of admission is reserved by LCTGMCE staff at the venue. We don't allow cameras, video recorders, Ipads or tape recorders inside the tent, but you are able to take photos with a phone or take photos outside the circus tent.
6. LCTGMCE assumes no responsibility for any errors, omissions, interruptions, deletions, defects in transmissions or line failures and reserves the right to add, withdraw or substitute artists and to vary the program should the need arise.
7. We reserve the right to change advertised artists, seating arrangements and capacity of seating. In the case of cancelling or rescheduling performances, all tickets will be transferred to the new times or dates.
8. **Strobe lighting, loud motor noises and fumes, also effects, are used in the LCTGMCE performances**.
9. Conditions of Entry are subject to Government and other regulatory legislation, health orders, directions and mandates that require compliance by law.
10. We are a family friendly environment and therefore we have a NO ALCOHOL policy - if you are found to have or consuming alcohol you may be asked to leave the premises.
For enquiries please phone or visit our on site Ticket Office.
0497 MOSCOW (667 269)